Our program participants receive the best possible support from our dedicated and highly trained mentors. To ensure they are equipped with the necessary skills and knowledge, our mentors are required to attend regular training sessions designed to enhance communication techniques, training in trauma and crisis management,  and modules on prevention and verbal de-escalation skills, which are critical in managing conflict and challenging behaviors. physical intervention techniques are also part of the training curriculum, ensuring that mentors are prepared to handle situations that may require physical safety measures while adhering to ethical guidelines and prioritizing the dignity of all involved.

Our mentors receive ongoing coaching and constructive feedback from both administrative staff and the executive director. Regular debriefing sessions are also mandated, where mentors can express any concerns or challenges they face in their mentoring relationships. This open line of communication ensures that any issues can be addressed promptly and effectively, thereby maintaining a high standard of support for our participants. By investing in our mentors' training and development, we are ultimately enhancing the quality of support our participants receive, fostering an environment where they can thrive and succeed.

Our program participants receive the best possible support as we mandate our mentors to attend regular training sessions, receive ongoing coaching and feedback from administrative staff and the executive director. Mentors are also required to debrief concerns regularly. Moreover, all mentors must undergo training in trauma and crisis management, CPR certification, prevention and verbal de-escalation skills, and physical intervention techniques.